Terms & Conditions

For Parents

The following describes the terms (the “Terms”) on which SGBestTuition offers its services to parents using this website to obtain tuition services (“Customers”). The Terms may be amended by SGBestTuition from time to time and by your continuing use of this website, you are deemed to agree to these amendments.

This website serves as an online venue for SGBestTuition to assign Customers tutors in response to Customers’ requests for tuition services. The Customers expressly acknowledge the role played by SGBestTuition in matching the specified requirements of Customers with the services provided by tutors registered with SGBestTuition.

 

By registering yourself or filling out our online form as a Customer, you agree to the Terms.

 

  • Request(s) for Tuition

    • SGBestTuition generates a shortlist of tutors in respect of each particular request for tuition from Customers. Customers agree that it is a condition of their use of this website that the confirmation of a particular tutor’s services shall be made by SGBestTuition.

    • Customers agree that they are not to directly contact the shortlisted tutors and that SGBestTuition shall be entitled to recover liquidated damages from Customers for their non-observance of such breach of this condition, in the sum of S$500. SGBestTuition acknowledges that it has considered and made reasonable efforts to calculate the damages that it may suffer in this regard and that the foregoing is accordingly a genuine pre-estimate of its loss, and not a penalty.

 

  • Assignment of Tutors

    • ​A tutor who is assigned to a particular Customer shall contact such Customer in advance of their first tuition session. This assignment does not in any way comprise a commitment by such Customer and/or SGBestTuition that tuition services are to be continued beyond the first session.

    • Tutors who are assigned Customers are required to contact such customers in advance of the first tuition session to confirm the assignment.

    • SGBestTuition and/or the Customers will inform tutors if tuition sessions are to continue beyond the first lesson.

 

  • Commission

    • Tutors are to expect to be paid for each tuition session conducted, unless Customers are dissatisfied with the tuition services rendered by the Tutor.

    • SGBestTuition will collect 50% of the fees paid by Customers to tutors for tuition sessions (“Commission”) for the initial month, in consideration of its provision of services under this website.These terms and conditions shall be governed by and construed in all respects by the laws of the Republic of Singapore.

 

  • Personal Data Protection Act (PDPA) Compliance

    • ​I hereby consent to allow SGBestTuition to collect, use, disclose and/or process my personal data for the purpose of, including and not limited to, arranging of tuition assignments, and continue to receive alerts and/or marketing campaigns emails, calls and sms in line with the Personal Data Protection Act through the personal contact details that is currently saved in their database. I also agree to the terms stated in the Data Protection Policy and confirm that all information provided is accurate and complete.

For Tutors

The following describes the terms (the “Terms”) on which SGBestTuition offers its services to persons registering themselves as tutors on this website (“Tutor(s)”). The Terms may be amended by SGBestTuition from time to time and by your continuing use of this website, you are deemed to agree to these amendments.

 

This website serves as an online venue for SGBestTuition to assign to Tutors tuition sessions for this website’s customers. Tutors expressly acknowledge the role played by SGBestTuition in matching the requirements of this website’s customers with the services provided by registered Tutors.

 

By registering yourself or filling out our online form as a tutor, you agree to the Terms.

 

  • Registration of Tutor

    • You must be a Singaporean or Permanent Resident to register as a Tutor and be at least 18 years of age, without any criminal record, in Singapore or elsewhere.

    • SGBestTuition may in its sole discretion reject any applicant for registration.

 

  • Tutor Profile

    • ​Tutors undertake to enter their personal information as accurately and completely as possible, on the knowledge that such accuracy and completeness is being relied on by SGBestTuition and this website’s customers. In this regard, SGBestTuition reserves the right to request original copies of Tutors’ qualifications and results for verification.

    • Tutors agree that SGBestTuition may disclose Tutors’ personal information for the purposes of its provision of services under this website, including but not limited to, the display of Tutor profiles on this website.

    • Tutors agree to make available to customers, on request, certification of their results and qualifications posted on their profile. Tutors acknowledge that the presentation of such certification to customers is a condition of their use of this website.

    • Tutors are solely responsible for all personal information uploaded on this website, including without limitation, all data, text, photographs, graphics, message(s) and/or any other material, for the purposes of such Tutors’ profile (“Content”). SGBestTuition bears no responsibility for Content posted by Tutors on this website and such Tutors undertake to indemnify SGBestTuition and hold it harmless against any liability which may arise therefrom.

 

  • Request(s) for Tuition

    • ​SGBestTuition makes available to Tutors this website’s request(s) for tuition by SMS or email. However, no promise, warranty and/or guarantee is made by SGBestTuition that Tutors will obtain such requests for tuition by registering on this website. Tutors acknowledge that the provision of any requests for tuition by SGBestTuition is dependent on, among others, such Tutors’ profile, qualifications, Rating and the preferences of this website’s customers.

    • Tutors may indicate interest in the request(s) by responding to such SMS or email, as the case may be, from SGBestTuition. From such indication of interest from Tutors, SGBestTuition will generate a shortlist of Tutors for each particular request for tuition, which shall be subject to the requirements and preferences of this website’s customers, and populated by SGBestTuition in its sole discretion.

    • Tutors agree that it is a condition of their use of this website that any response to a request for tuition shall be by way of an indication of interest per the aforementioned sub-paragraph. Tutors agree that they are not to respond directly to this website’s customers and that SGBestTuition shall be entitled to recover liquidated damages from Tutors for their non-observance of such breach of this condition, in the sum of S$500. SGBestTuition acknowledges that it has considered and made reasonable efforts to calculate the damages that it may suffer in this regard and that the foregoing is accordingly a genuine pre-estimate of its loss, and not a penalty.

 

  • Assignment of customers

    • ​Shortlisted Tutors may be assigned to provide tuition to this website’s customers. SGBestTuition will contact Tutors in advance of their first tuition session and provide such Tutor the necessary details to liaise directly with this website’s customers.

    • The assignment of customers to shortlisted Tutors does not in any way comprise a commitment by such customers and/or TutorSearch that tuition services are to be continued beyond the first session.

    • Tutors who are assigned customers are required to contact such customers in advance of the first tuition session to confirm the assignment. Failure of Tutors to do so, or to otherwise duly carry-out the first tuition session, as confirmed, will lead to the termination of such Tutor’s contract by SGBestTuition, which right it may exercise in its sole discretion.

    • SGBestTuition and/or its customers will inform Tutors if tuition sessions are to continue beyond the first lesson.

 

  • Commission

    • ​Tutors are to expect to be paid for each tuition session conducted, unless this website’s customers are for some reason dissatisfied with the tuition services rendered by the Tutor. There will be no trial lesson where Tutors are expected to render its services free of charge.

    • The amount of fees collected by SGBestTuition may be varied, in SGBestTuition sole discretion, on the basis that SGBestTuition may offer promotions to this website’s customers.

    • SGBestTuition will collect 50% of the fees paid by its customers to Tutors for tuition sessions (“Commission”), in consideration of its provision of services under this website.

    • For the avoidance of doubt, Commission is payable by Tutors even if this website’s customers cancel the assignment after the first tuition session.

    • Tutors who do not carry-out a confirmed first tuition session will be required, in SGBestTuition discretion, to pay to SGBestTuition the commission which it would otherwise be entitled to had the Tutor satisfactorily carried-out the tuition session.

    • The fee payable to Tutors for their first month of tuition sessions will be calculated on a 4-week basis, instead of on a calendar month. In the event this website’s customers cancel the engagement of the tutors during these 4 weeks, the commission payable by Tutors remains unchanged.

    • Any failure of Tutors to make payment of the commission due to SGBestTuition, any requests for part payment of the commission and/or any unreasonable delay in making such payment, shall entitle TutorSearch to terminate the Tutor’s registration with this website and bar the Tutor from future registration.

    • SGBestTuition shall be entitled to recover liquidated damages from Tutors for any such failure to make payment of the commission due to SGBestTuition and/or request for part payment of the commission and/or unreasonable delay in making such payment, in the sum of S$500. SGBestTuition acknowledges that it has considered and made reasonable efforts to calculate the damages that it may suffer in this regard and that the foregoing is accordingly a genuine pre-estimate of its loss, and not a penalty.

 

  • Proper Conduct of Tutor

    • ​​Tutors who are registered with SGBesttTuition are required to display proper levels of conduct in all such Tutors’ dealings with this website’s customers. Tutors acknowledge that their observance of proper conduct is a condition on which SGBestTuition provides its services under this website and agrees that SGBestTuition shall be entitled to recover liquidated damages from Tutors for their non-observance of the same, in the sum of S$500. SGBestTuition acknowledges that it has considered and made reasonable efforts to calculate the damages that it may suffer from its Tutor’s non-observance of proper conduct and that the foregoing is accordingly a genuine pre-estimate of its loss, and not a penalty.

    • SGBestTuition may in its own discretion, and in addition to any liquidated damages it may be entitled to, change a Tutor’s Rating and/or terminate the registration of a Tutor on the basis of such Tutor’s non-observance of proper conduct.

    • The proper conduct of the Tutors which will be monitored includes, without limitation, Tutors’ punctuality, professionalism, dressing appropriately for tuition sessions and whether Tutors keep this website’s customers sufficiently updated as to any changes to tuition sessions.

    • These terms and conditions shall be governed by and construed in all respects by the laws of the Republic of Singapore.

 

  • Personal Data Protection Act (PDPA) Compliance

    • I hereby consent to allow SGBestTuition to collect, use, disclose and/or process my personal data for the purpose of, including and not limited to, arranging of tuition assignments, and continue to receive alerts and/or marketing campaigns emails, calls and sms in line with the Personal Data Protection Act through the personal contact details that is currently saved in their database. I also agree to the terms stated in the Data Protection Policy and confirm that all information provided is accurate and complete.

Company Info

 

Copyright © 2015 SGBestTuition (Reg No. 53292816D) All Rights Reserved.

Email: sgbesttuition86@gmail.com